
How do handwritten letters grow your sales pipeline?
Increases Direct Reponse Rates
We take direct mail and make it look like a letter from a friend. The result is an increase in response rates and lead quality. Our current customers find 3x-6x higher response rates than with printed mail because of the likelihood of being opened and read. We found that prospects respond positively to the personal touch.
Drive Sales and Referrals
If you’re looking to boost your sales, letters can also function as your top salesperson to generate results around the clock. More responses coming in means your creating more pipeline and will show even greater returns when your recipients are driving word of mouth because of your handwritten letter. We can handle projects of any size (from 500 to 50,000 mail pieces.)
Personalized For Each Recipient
Our robots write with real ballpoint pens. The imprints and imperfections make our letters indistinguishable from yourself hand penning a letter. This is completely superior compared to other companies that use printed "handwritten" fonts. We can mail merge your customer list so that each letter is personalized for each individual.
What our customers say about us

Jared Vidales
Equity Connect Holdings
Handwritten letters might be more expensive than traditional mail pieces, but from an ROI perspective, they’ve been outperforming all other lead sources by a large amount. On a niche commercial office campaign, I send 1500 pieces and generated $230,000 in gross income. Plus, owners tend to hold onto these letters more frequently, generating more “sleeper” deals.

Chase White
Cleveland Cash Offer
At first, I was a little hesitant because it costs more money than a postcard, but looking back I definitely don't regret it because I feel like I received significantly better leads and have gotten significantly better deals because of my investment. So I would recommend anybody that's trying to get really good deals, consistent deals, have people call you and take you more seriously to give them a shot.

Tyler Decuzzi
Decuzzi Tires
Every year I send out handwritten letters to all my customers to thank them for their business along with a package. Pen Mail helps save me a whole lot of time by doing this for me and their robots write a lot better than I can so for me it's a no brainer. The letters I received really looked authentic and I thought it was written by an actual person.

Planning a mail campaign? Let's talk about it.
Office: (440) 879-8863
Ways To Grow Your Business with Handwritten Letters
1. Find Off-Market Deals
If your customers are worth more than $100 to your business, handwritten letters can be an excellent choice for prospecting. Our letters have proven to get a 3-6x response rate when compared to printed letters.
2. Touch 'Dead' Leads
Can’t seem to get through to inactive customers or leads? Even a busy person reads a handwritten letter. For best results, you may want to offer an incentive — we can help you create one that fits your business.
3. Ask For Referrals
Referrals are very valuable and these leads are more likely to close than an unqualified lead — as well as higher lifetime values. A handwritten letter is a personable way to ask for something inherently personal like a referral. This is a great way to optimize your referral rate.
4. Show Appreciation With A Thank You
A personal follow up thank you after a meeting or event will make you memorable. If you’ve never sent handwritten letters before, this is a great way to start. With the addition of the right gift, you will be unforgettable.